Cookie Policy

This Cookie Policy applies to www.vbackup.com, operated by VBackup, which provides primary and backup telecom carrier services, including wholesale SIP trunking, Cloud PBX solutions, and contact center services worldwide (“we,” “our,” or “us”) acting as the data controller. This Cookie Policy aligns with the EU’s General Data Protection Regulation (GDPR), the applicable data protection laws, and the Privacy and Electronic Communications Directive 2002 (PECD). It should be read in conjunction with our Privacy Policy. If you have any concerns or questions, please contact us via email at info@vbackup.com.

Use of Cookies

We use cookies and tracking mechanisms as part of our online services. Cookies are small text files stored on your device when you visit our website. Tracking is conducted using various technologies, including pixel technology and log file analysis.

Categories of Cookies

We distinguish between cookies that are strictly necessary for the operation of our website and those that require consent.

• Technical cookies (strictly necessary for functionality)

• Functional and performance cookies (enhancing user experience)

• Cookies requiring consent (marketing and analytics)

We will inform you about the specific cookie types used on our website.

Technical Cookies

Technical cookies ensure essential website functions and are used exclusively by us (first-party cookies). These cookies allow logged-in users to remain logged in across pages. Since these cookies are essential for website functionality, they do not require consent.

Functional & Performance Cookies

Functional cookies enable the site to remember user preferences, such as language selection. Performance cookies help improve website functionality by collecting anonymized data on usage patterns. These cookies are also categorized as “strictly necessary” under PECD and do not require consent.

Cookies Requiring Consent

Cookies used for marketing and analytics purposes are only used with user consent. We may use cookies to analyze user behavior and display targeted advertisements based on browsing activity. Third-party marketing cookies track user behavior across websites to enable personalized advertising.

Opting Out of Marketing Cookies

You can manage cookies used for online advertising through self-regulatory programs, such as:

• Your Online Choices

• About Ads

Managing and Deleting Cookies

You can configure your browser settings to block or delete cookies at any time. Instructions for managing cookies in different browsers are provided below:

• Internet Explorer: Tools > Internet Options > Privacy

• Google Chrome: Settings > Advanced > Privacy and Security > Content Settings > Cookies

• Safari: Preferences > Privacy > Remove all website data

• Firefox: Tools > Options > Privacy > Cookies

• Opera: File > Preferences

Cookies We Use

Below is a list of cookies used on www.vbackup.com: